Transitional care
A connection through change.
Coordination as people move from one care setting to another, including the return home.
Coordinated care at homeLife happens
Life happens
between visits.
Care should connect.
A more connected approach to ongoing health needs, bringing personal attention and care coordination closer to home.
A person.
A home.
A more complete picture.
A home.
A more complete picture.
More than separate appointmentsBring the pieces
Bring the pieces
of care together.
A diagnosis is only one part of a person’s story. Daily routines, concerns and the people around them matter, too.
Our proposed vision for this experience is simple: make the next step easier to understand, keep personal goals in view, and help people feel part of the conversation.
CCMS describes a care model that combines technology with in-person nursing support and coordination across healthcare settings.
Four connected areas of supportA broader view
A broader view
of what care can mean.
The existing CCMS service framework brings these four areas together. Individual services and availability require confirmation with the team.
Chronic care management
Attention to ongoing needs.
Support for people living with long-term conditions through continued care coordination.
Behavioral health
Room for the whole person.
Attention to behavioral health alongside physical health needs.
Advance care planning
A voice in what comes next.
Support for conversations about future care needs and personal preferences.
Personal attention, in contextHome offers
Home offers
another perspective.
The current CCMS service description includes hands-on nursing at home, extending its approach beyond remote contact alone.
For this sample, we envision a care conversation that makes space for everyday questions: What feels manageable? What feels confusing? What would help you feel better supported?
These questions shape the proposed experience, while specific visits, clinical responsibilities and care plans remain matters for the CCMS team to confirm.
Discover why CCMS →An illustrative starting pointMake the first steps
Make the first steps
feel more approachable.
This proposed journey shows how the finished website could explain getting started. CCMS will confirm its actual process.
Start with your questions.
Ask about available support and the appropriate route for an inquiry or referral.
Clarify the right fit.
Discuss eligibility, location and care needs through the team’s approved process.
Know what comes next.
For people accepted into care, explain the agreed next steps and who is involved.
For referring professionalsA connection beyond
A connection beyond
the clinical encounter.
CCMS’s published approach includes coordination support for providers. This redesigned page would give professionals a clear place to understand the service and ask about referrals.
Patient information belongs in an approved secure referral channel. Start with a general conversation to confirm the correct process.
Explore referral guidance ↗A place to beginLet’s talk about
Let’s talk about
care that connects.
Whether you are exploring support for someone you care about or coordinating a referral, start with the questions that matter to you.
Contact us ↗Service area, eligibility, insurance and visit arrangements must be confirmed directly with CCMS.
For your review
Next in the showcase: Contact us →Explore the completed samples.
Four showcase pages demonstrate the proposed experience. Other menu pages are planning concepts with questions for your input.
Client review · Separate from the service presentationA finished sample.
A finished sample.
A service story to make your own.
Showcase sample: the four service areas and the in-home nursing theme come from CCMS’s existing service page. Headlines, the personal-experience narrative and the three-step journey are creative proposals, not approved operating procedures. The imagery is illustrative.
Which services are available, and to whom?
Confirm eligibility, geography, insurance and costs; what each service includes; which professionals deliver it; whether services are direct or partner-delivered; and any exclusions. Clarify visit frequency, scheduling and remote support.
How does someone actually get started?
Can patients and families inquire directly? Is a physician referral necessary? What is the approved assessment and enrollment process? Who communicates next steps, and through which secure channels?
Which benefits can we substantiate?
The source page makes claims about outcomes, readmissions, savings and incentives. This sample does not repeat them as proven results. Supply approved evidence, context and wording before including performance or payment claims.
What would strengthen the final page?
Provide approved service details, team roles, original photography, a representative care journey and answers to common patient and provider questions. Confirm the proposed language and replace assumptions before public launch.