PLANNING PAGE · Questions and content to develop · For client review About the questions ↓
Planning page · Questions for client input
Patients & families

Care starts with understanding you.

Explore support at home and a clearer connection to the people involved in your care.

Illustrative father and adult daughter sharing a conversation at home
AI-created illustration · Not actual CCMS patients or families.
For patients and the people beside them

Support for the person. Clarity for the family.

01

Living with ongoing conditions

The current CCMS site describes coordinated support for people managing chronic conditions, bringing care needs and communication together.

02

Returning home after a hospital stay

Discover how transitional care connects discharge with primary care follow-up and ongoing support.

03

Seeing the whole person

CCMS describes attention to social, emotional and environmental factors as part of its approach.

What would help you feel supported?

Tell the future care team about your priorities through the approved intake process. This sample does not collect personal or medical information.

For the client questionnaire

Who qualifies? Which services can families request directly? What languages, hours and caregiver resources should be included?

For your review

Explore the completed samples.

Four showcase pages demonstrate the proposed experience. Other menu pages are planning concepts with questions for your input.

Start the showcase: Homepage →
A working concept, with room for your voice

What is real. What is proposed. What comes next.

Prepared by Computer IT Solutions for CCMS review. Service themes, office details and the logo come from ccmsus.com. Headlines, page structure and the intake journey are proposed creative content. They are not approved company policies. Unconfirmed details will be replaced with accurate information after the client questionnaire is returned. This concept is not intended for patient enrollment or medical guidance.

A1 / Primary audiences — proposed

Sample approach: Three dedicated journeys for patients and families, referring providers, and organizational partners.

Question for the client: Which audiences are priorities? What action should each take?

A2 / Getting started — proposed

Sample approach: A three-stage conversation, fit review, and coordinated next step.

Question for the client: Describe your real intake process, referral requirements, team ownership and expected response times.

A3 / Service territory — unconfirmed

Sample approach: Display the two published Florida office locations without claiming statewide or national coverage.

Question for the client: Which counties, ZIP codes and states do you serve today? Do in-person and remote services have different boundaries?

A4 / Eligibility and payment — unconfirmed

Sample approach: Ask the team to confirm fit and payment arrangements.

Question for the client: Who qualifies? Which insurance plans, referral rules, out-of-pocket costs and exclusions should be explained?

A5 / Contact and privacy — unconfirmed

Sample approach: Demonstration inquiry path; no personal or clinical data collected.

Question for the client: Who receives each inquiry type? What approved secure system handles patient referrals? Confirm consent language, privacy policy and hours.

A6 / Services and claims — unconfirmed

Sample approach: Use the existing site service categories and omit outcome statistics or guarantees.

Question for the client: Which services are direct, coordinated, partner-provided or planned? Supply approved clinical claims, evidence, credentials and current leadership details.

A7 / Brand and imagery — proposed

Sample approach: Keep the current logo, introduce editorial typography and illustrative home-care imagery.

Question for the client: Approve colors, tone, logo variant, photography and image permissions. Are there actual team photos we should use?

A8 / Page scope — proposed

Sample approach: Homepage first, followed by audience, service, About and Contact pages.

Question for the client: Which existing pages should be revised, retained or retired? Which new pages and features do you need? Identify the final approver.