Clarity before the next step.

A sample question-and-answer page that shows where verified answers will live.

Paper sculpture of people connected around a home — AI-created conceptual illustration of connected care.

Questions to resolve together

Start with the questions that matter.

Where is care available?

CCMS lists offices in Miramar and Lakeland. Exact service territory is unconfirmed; office locations do not establish coverage.

Who qualifies, and what does care cost?

Eligibility, insurance plans, referral requirements and patient costs must be supplied by CCMS. No coverage promise is made here.

How do I get started?

The final website will describe the approved intake or referral process and the team responsible for responding.

Make the answers easy to find.

The completed FAQ should explain availability, services, costs, next steps and the distinction between general inquiries and secure patient referrals.

For the client questionnaire

Please provide approved answers for service area, eligibility, costs, insurance, referral steps, hours, languages and urgent-care directions.

For your review

Explore the completed samples.

Four showcase pages demonstrate the proposed experience. Other menu pages are planning concepts with questions for your input.

Start the showcase: Homepage →

A working concept, with room for your voice

What is real. What is proposed. What comes next.

Prepared by Computer IT Solutions for CCMS review. Service themes, office details and the logo come from ccmsus.com. Headlines, page structure and the intake journey are proposed creative content. They are not approved company policies. Unconfirmed details will be replaced with accurate information after the client questionnaire is returned. This concept is not intended for patient enrollment or medical guidance.

A1 / Primary audiences — proposed

Sample approach: Three dedicated journeys for patients and families, referring providers, and organizational partners.

Question for the client: Which audiences are priorities? What action should each take?

A2 / Getting started — proposed

Sample approach: A three-stage conversation, fit review, and coordinated next step.

Question for the client: Describe your real intake process, referral requirements, team ownership and expected response times.

A3 / Service territory — unconfirmed

Sample approach: Display the two published Florida office locations without claiming statewide or national coverage.

Question for the client: Which counties, ZIP codes and states do you serve today? Do in-person and remote services have different boundaries?

A4 / Eligibility and payment — unconfirmed

Sample approach: Ask the team to confirm fit and payment arrangements.

Question for the client: Who qualifies? Which insurance plans, referral rules, out-of-pocket costs and exclusions should be explained?

A5 / Contact and privacy — unconfirmed

Sample approach: Demonstration inquiry path; no personal or clinical data collected.

Question for the client: Who receives each inquiry type? What approved secure system handles patient referrals? Confirm consent language, privacy policy and hours.

A6 / Services and claims — unconfirmed

Sample approach: Use the existing site service categories and omit outcome statistics or guarantees.

Question for the client: Which services are direct, coordinated, partner-provided or planned? Supply approved clinical claims, evidence, credentials and current leadership details.

A7 / Brand and imagery — proposed

Sample approach: Keep the current logo, introduce editorial typography and illustrative home-care imagery.

Question for the client: Approve colors, tone, logo variant, photography and image permissions. Are there actual team photos we should use?

A8 / Page scope — proposed

Sample approach: Homepage first, followed by audience, service, About and Contact pages.

Question for the client: Which existing pages should be revised, retained or retired? Which new pages and features do you need? Identify the final approver.